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 When does complaining become complacency.
Old January 3rd, 2005, 11:12 AM   #1 (permalink)
slickbitty
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When does complaining become complacency.

I ask this question because I have a co-worker, and every ding dong day, she always has something negative to say. I've tried to witness to the girl, share some insights, some personal life lessons that she may find helpful. Becuase, quite frankly, I cannot allow myself to get sucked into the negativity that she brings to the job every day.

For instance, today she went on a litany about a calendar not being blank. I mean she went Chernobyl. This is also the very same person who went up for a support position in the company and didn't get the job and is pissed as to why. So as a former manager, who used to hire follks, I asked her a few questions, to call her to her truth. Namely -

1. During the interview, did you give examples of when you've acted in the support role to other representatives.

2. What does support mean to you?

3. If there is a rule that you disagree with, how would you handle that.

4. Does complaining about things you cannot change actually make you happier to be here?

Because I know there are days when I don't want to be here, but dang. I at least try to make the most of it. Namely by not letting this place define me as a person. I can't even say that she's young, because she's in her late 20's, but I'm running out of things to say that are respectful in nature. Because what I really want to advise her on is.....You didn't get the job because you whine and complain about EVERYTHING about this place. And no manager is going to hire someone, let alone promote them within the company if you're complaining about the place that you're trying to get promoted within.

Trying to get her to see that logic is like trying to get toothpaste back in the tube.

I'm running out of ideas ya'll....what else can you suggest?
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